Who can help you with your emissions warranty claim when you are denied coverage?
When no one will honor your warranty claim what do you do?
If after asking the dealership and the company about your emissions warranty coverage and no one will honor it,the next step is if you live in California call the CARB California Air Resource Board.
Phone Number
1800-242-4450
Phone Number
1800-242-4450
If you don't live in California you can write the EPA Environmental Protection Agency. the address is
Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division, Light-Duty Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: complianceinfo@epa.gov
Email: complianceinfo@epa.gov
If you have followed the manufacturer’s procedures (including those for appeals) for making a warranty claim as set out in your owner’s manual or warranty booklet, have received a written denial and you are not satisfied with the manufacturer’s determination, you may submit a letter to EPA at the above address. It should provide details of the situation including the basis for the claim, a copy of the written denial, copies of your letters to the manufacturers, and copies of any receipts for emission control parts and repairs you have paid for,
