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Thursday, October 20, 2016

Who can help you with your emissions warranty claim when you are denied coverage?

 Who can help you with your emissions warranty claim when you are denied coverage?

When no one will honor your warranty claim what do you do?


If after asking the dealership and the company about your emissions warranty coverage and no one will honor it,the next step is if you live in California call the CARB California Air Resource Board.

Phone Number 

1800-242-4450


If you don't live in California you can write the EPA Environmental Protection Agency. the address is


  Environmental Protection Agency
 Office of Transportation and Air Quality
 Compliance Division, Light-Duty Vehicle Group  
Attn: Warranty Complaints  
2000 Traverwood Drive 
Ann Arbor, MI 48105 
Email: complianceinfo@epa.gov


 If you have followed the manufacturer’s procedures (including  those for appeals) for making a warranty claim as set out in your owner’s manual or warranty booklet, have received a written denial and you are not satisfied with the manufacturer’s  determination, you may submit a letter to EPA at the above address. It should provide details of the situation including the basis for the claim, a copy of the written denial, copies of your letters to the manufacturers, and copies of any receipts for emission control parts and repairs you have paid for,





Wednesday, October 19, 2016

Informal Warranty Complaint Form from the California Air Resource Board

Informal Warranty Complaint Form from the California Air Resource Board:


There are two pages to fill out and you will need to send support documents;

* Copies of the warranty pages from the owners manual 

 *Your maintenance records/receipts (if you don't have them you still can get assistance with enforcing your warranty)

*Please call (800) 242-4450 to get an original form from the California Air Resource Board these copies are only for your information.


Informal Warranty Complaint Form Page 1
Page 1 of  2 Informal Warranty Complaint Form California Air Resource Board
Emissions Warranty

Informal Warranty Complaint Form California Air Resource Board Page 2
Page 2 of 2 Informal Warranty Complaint Form California Air Resource Board
Emissions Warranty